Customer Referral Policy

VPN Nepal · Updated: October 4, 2026

Who this policy covers

This programme is for customer referrals. Marketing Partners participate under the separate Marketing Partner Referral Policy. Participation does not change your paid subscription rights.

Eligibility and attribution

Use an approved referral code or link. Each customer may have one referral attribution. The current qualifying plans, verification requirements, review period and available benefits are shown in your console. A recorded signup alone does not qualify for a reward.

Discretionary rewards

Referral benefits are promotional rewards offered at the organization’s discretion. Counters, progress indicators and estimated benefits do not by themselves create a guaranteed entitlement to a reward or cash payment. Rewards are personal and cannot be sold, transferred or exchanged for cash unless expressly permitted.

Abuse and review

The organization may withhold, refuse, reduce or reverse referral rewards at its sole discretion, subject to applicable law and any binding agreement. Suspected fraud, self-referrals, duplicate or fabricated accounts, automated signups, account cycling through deletion and re-registration, manipulated attribution, refunds, chargebacks and policy violations may result in disqualification or account restrictions.

Programme changes and your rights

The organization may change, suspend or end promotional referral offers, subject to applicable law and any binding agreement. This policy does not remove mandatory consumer rights or the contractual rights attached to a purchased subscription. Contact support if you believe attribution or a reward decision is incorrect.